Privacy Policy

VR Horizonix ("we", "us", or "our") operates the website vrhorizonix.info (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter (name and email address)
• Submit a contact form (name, email address, and message content)
• Submit a venue listing or review request
• Correspond with us by email

1.2 Automatically Collected Information

When you visit the Site, certain information is collected automatically through cookies and similar technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or search engine
• Device type (desktop, mobile, tablet)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To send our newsletter and VR-related content to subscribers who have opted in
• To respond to your enquiries, feedback, and contact form submissions
• To improve the content, functionality, and user experience of the Site
• To analyse website traffic and usage patterns (using anonymised or aggregated data)
• To comply with our legal obligations under Australian law
• To detect, prevent, and address technical issues or security threats

We will only use your personal information for the purpose for which it was collected, or for a directly related purpose, unless you have consented otherwise or we are required or authorised by law.

3. Newsletter and Marketing Communications

If you subscribe to the VR Horizonix newsletter, we will send you regular email communications containing VR news, headset reviews, venue updates, and community content. You may unsubscribe at any time by clicking the "Unsubscribe" link included in every newsletter email, or by contacting us directly at [email protected].

We comply with the Spam Act 2003 (Cth) and will not send unsolicited commercial electronic messages.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Site (such as email delivery services), subject to confidentiality obligations.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of VR Horizonix, our users, or others.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, and disclosure. Our security measures include SSL/TLS encryption for data transmission, access controls, and regular security reviews.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your data may be stored on servers located in Australia or overseas. Where we transfer data overseas, we take steps to ensure it receives an equivalent level of protection.

7. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for the purpose of responding to and tracking enquiries.

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate, incomplete, or out-of-date information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of direct marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Third-Party Links

Our Site may contain links to third-party websites, including VR venue websites and product pages. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

• Email: [email protected]
• Website: vrhorizonix.info/contact
• Location: Sydney, New South Wales, Australia

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.